I’m thrilled to be joining the /function1 event in Dubai as a panelist, where I’ll be discussing the transformative power of AI in customer experiences. It’s a fantastic opportunity to connect with fellow leaders and share insights from Behavioral Signals on how Emotion AI and conversational intelligence are shaping the future of business.

I’ll be taking part in two panels: “Moving Industries Forward with Conversational AI” and “Proactive AI in Customer Service: Predicting Clients' Needs With Hyper-Personalization.” We’ll explore how AI can anticipate client needs, deliver hyper-personalized experiences, and drive meaningful change across industries worldwide.